Shipping & Delivery

Standard Shipping
Orders over $150 (before tax) qualify for free shipping within Canada. Orders under $150 will have a $15 flat rate shipping charge. 
In-store pickup is a free alternative for those living in close proximity to a Kintec store in British Columbia and Ontario.

Order processing time
An order will typically arrive within 3-15 business days after it has been placed.
Orders with multiple items may require additional processing time as we assemble the shipment.
Orders containing Clearance items may be subject to additional processing time.

Where does my order ship from?
Our orders are shipped from Surrey, British Columbia, Canada or from our Ontario, Canada locations depending on availability.

Who will deliver my order?
Orders are delivered through UPS or Canada Post.

What if I'm not home when my order is delivered?
The courier will leave a delivery attempt notice at your door, and the package will be brought to the nearest post office or pickup location. The delivery attempt notice will contain directions for pick up.

Can I ship to an international location?
At this time, we do not ship orders outside of Canada.